Cons: Criminals
I hope not to move for many, many, many years, but if I do, it will once again be with Isaac's.
Six weeks later, the same team of gentlemen showed up at our new house. Alex did a walkthrough of the entire empty house, room by room, to make sure they knew where everything would be delivered, and he pointed out to me any noticeable floor scratches that were already present before they began their work. They placed floor protection over any area where they'd be walking, and they placed padded bumpers over the doorways where the furniture would be coming in. Within a couple of hours everything was in its place and once again we were within the estimate.
Thank you to Ron and Alex...two great guys who went over and above for us and gave us a great experience!
We've used Isaac's twice now, for four separate moves. We first hired them in 2011 when moving from Boston to Brookline (with a month in between where we stored everything in Stoughton). Not the most convenient timeline on our part, but they were excellent and well within budget.
Pros: None
When it became time for us to sell our condo in Brookline in late 2016 and move to the suburbs in early 2017, I called Isaac's again. I ended up speaking with Ron Hefez, who was professional and courteous and had answers to all of my questions. Within a few days he had set up a home visit where a knowledgable man showed up and took a rough inventory of what we were moving to help provide an accurate quote. Soon after, I received a quote from Ron via e-mail, and it was within my expectations and my budget. We needed to store all of our belongings for a month or two while we waited for our new house to be ready, and Ron took good care of us making it easy to store our belongings at their facility at a more than fair cost.
College ended, it was time to move back in with my parents :( While the thought of moving back in with my parent's haunted my dreams for weeks, the moving experience was actually rather easy. My apartment was on the top floor, the moving crew climbed up and downed the stairs and packed all my boxes, bed, and dressers into the truck. Nothing was damaged, and I was pretty impressed with the speed they performed the job. I have already recommended this company to my friends; for some they will also be moving back with their parents, so I figured I'd lessen the pain a little bit by recommending a great moving company! Great job guys!
I was delighted with Isaac's service from the very first phone contact I had from Lynda in the Boston office. She was helpful, courteous, informative and readily available to questions I had. As I told Lynda, I had other contacts and quotes with movers, I chose Isaac's because Lynda gave me the confidence I needed - I knew I was dealing with a professional. Without disappointment, the move went as well as I expected. Despite a small delay in arrival, Lou and Angel earned my support and my confidence early on our moving day. They are professional, polite, caring, and excellent in demonstrating the functions of their positions. I applaud them both... Excellent job! Sincerely.
Dan and his team were nice and professional. (10/10).
Alex and his team were friendly, funny, professional, and respectful. We got to know each other well during the two interactions. It was clear to my wife and me that Alex had experienced everything one can experience in the moving business, and he had ways to handle any challenge that he faced. He likes what he does and it shows, and he is very good at it!
On moving day, Alex and his team (Alex and his brother have worked for Issac's for more than 20 yrs!) arrived on time, scoped out the condo, knew what they needed to do, and got to work. Keep in mind we had packed everything we could in boxes and we labeled the boxes with their destination room at our new house, so it was truly a *move* and not a scramble for them to pack for their clients like I'm sure happens quite often. First, they started wrapping large items in soft moving pads. They labeled every single item leaving our place with a small inventory sticker since it was all going to storage for a time. Then, out everything went, methodically and quicker than I expected. The entire move took less time than expected, and off they went.
Absolutely the worst movers I ever encountered. Lo-balled the estimate and the actual came to almost twice as much. Numbskull movers that broke many things and packed poorly (wife's wedding dress scrunched up with child's toys?) Denied taking doors off of refigerator when I stood right there and watched them do it. Broke wood detail on old house we moved into. Hid the damaged wood and denied it. Drank beer and ate food out of our refrigerator and then tried to hide the bottles behind the water heater in the basement. OMFG! Please go to another comapny. Not worth the hassle even if you get insurance to cover the things they WILL break. Reaffirming.
Isaac S Moving Storage is a US Moving Company based in Stoughton, Massachusetts. Isaac S Moving Storage is located at 181 Campanelli Pkwy, Stoughton, MA 02072, USA.
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